FAQs

• Do I need a permit?
• Do you charge flat rate or by the hour?
• Do you guarantee your work?
• Do you have 24 hour service?

Do I need a permit?

A plumbing or gas permit is required when adding, installing or altering plumbing fixtures and/or gas equipment. You do not require a permit to replace a plumbing fixture or maintain an existing system (which remains in the same location). Only licensed and bonded plumbers can pull permits.

Do you charge flat rate or by the hour?

With the exception of Hot water tanks, our service work is done by the hour. Our staff is well trained and supported, which gives you the most bang for your buck. Flat rate service companies don't care about repeat business. We treat you fair and hope you refer us to friends and family. Your larger jobs will require a written quote, agreed upon by yourself and us.

Do you guarantee your work?

Any service work to existing plumbing is guaranteed for 30 days. Renovations and new construction for one year. Materials supplied are covered under various manufacturer warranties.

Do you have 24 hour service?

Yes, we provide this service to our existing customers. For after hours service, over time rates apply.